All customer returns or exchanges must occur within fifteen (15) days of receipt of merchandise. All returns must be pre-authorized by an Anacortes Gun Shop team member. The customer is responsible for all shipping charges related to the transaction.
A full or partial merchandise refund will be determined by Anacortes Gun Shop upon inspection of the returned product. A minimum 5.0% fee will be deducted from the refund to cover processing costs. An additional restocking fee will be deducted from the refund if, upon inspection, it is determined that the returned product has been used and/or damaged by the customer, or is missing any parts, manuals, warranty cards, etc. A 25% restocking fee will be deducted from the refund if the item is a special order.
A refund check will be issued to the customer within fifteen (15) days of receipt of returned merchandise, or refunded back to the credit card used for the original purchase. Cancellations of orders for in store items will be refunded less a minimum 5.0% processing fee.
Cancellation of special orders will be charged a 25% cancellation/restocking fee. ALL items designated by "Ships from warehouse" are considered special orders. NO REFUNDS ON ANY FIREARM. NO RETURNS ON ANY FIREARM. FIREARMS MAY NOT BE SHIPPED OUT OF THE USA.
Thank you for your patronage. Anacortes Gun Shop is committed to your complete satisfaction. Please let us know if you have any questions.